Terms of service

Terms of service:

By signing up for any of the hosting packages, you agree to the following:

The service:

 

SuperiorHosting.us will provide you with web space and email services for your domain name on one of our servers.

Use of the service:

 

You can use the service as long as you do not violate any state or federal law. You are not allowed to use our service to send unsollicited emails (SPAM). If you use our system to spam, you will be subject to a $500 cleanup fee. If you need to send more than 200 legitimate emails per hour, please email us beforehand. You may not use the service in such a way that it will disrupt service to other customers or cause any harm to our network or any network. You may not make any virus available on your web site. The temporary URL is just that, a temporary URL to use for testing purposes only until your site propagates. Do not use it for any other purpose.

Responsibilities:

 

You are required to keep a backup of your sites on your computer. We will not be held responsible in case of a loss of data.

You are required to use the Hotlink protection feature in your control panel if you host any kind of media content. This will prevent leechers to simply link to your videos/pictures and download them from your account (which would deplete your bandwidth usage).

You must use your domain name once it has propagated. Do not use the temporary URL (http://ipaddress/~username) for any other purpose, as it produces inaccurate statistics.

Payments:

 

You agree to pay on time or incurr the risk that your account will be suspended and/or terminated.

Payments are accepted via paypal, or credit card for month to month accounts. Mail payments are accepted for long term accounts

Unacceptable content:

 

Although SuperiorHosting.us does not actively monitor the contents of your web site, you may not have materials that could cause damage the network or any other network/computer (hosting viruses is definitely not allowed).

You are not allowed to promote or sell anything illegal on your site. If you do not hold a valid copyright to something, you may not distribute it.

You may not scam people in any way. we will report you if you do.

You may not have child pornography on your web site. we will report you if you do.

You may not use the service to host erotic or pornographic web sites. No pictures or videos featuring nudity will be allowed.

 

 

Resellers:

 

If any of your clients causes any type of problem on the server, your reseller account may be suspended, so be careful who you resell to. We will of course contact you before we do anything, but if our warnings are ignored, your entire account can get suspended.

Termination/Cancellation:

 

You may terminate your account at any time from your control panel. No advance notice is required. SuperiorHosting.us may also terminate this agreement with you for any reason.

30 day Money back guarantee:

 

You can try our service for 30 days, and if you're not satisfied, let us know and we will refund your money. You will need to explain why you were not satisfied. You will not receive a refund if you have used up your bandwidth allocation for the month.

Availability of the service:

 

We have a 99.9% uptime guarantee. In the unlikely event that there is downtime, you will get refunded for the amount of downtime, multiplied by three. (just request via email). Our guarantee does not apply if you are responsible for the downtime on your own site. Also, this guarantee does not cover downtime due to scheduled maintenance.

Backups:

 

We automatically backup your sites weekly on the server. This service is provided for your convenience only and you are required to keep a working backup of your site on your own computer. Should something happen, SuperiorHosting.us will not be held accountable for any loss of data.

Heavy users/service abusers :

 

Customers abusing the service in any way may have their account(s) terminated. Heavy users who cause some sort of disruption for other customers may have their account(s) moved to another server, suspended, or terminated.

 

Web design customers:

 

You must supply all pictures and text to be used on your web site. A 30% deposit will be required before any work can begin.

30 day inspection period for web design customers: Submitting the final payment for your web site constitutes an accord in satisfaction. Meaning that you are satisfied with the work performed on your web site. You are given a 30 day inspection period, during which you are encouraged to notify SuperiorHosting.us of any errors, which will be corrected at your request. We will also make small changes if requested during the 30 day inspection period. The small changes we will make are limited to changes in selectable text including change of text color, font face, font size and change of the text content itself.

Amendments to this agreement:

 

SuperiorHosting.us may make changes to this agreement at any time. We ask that you come back to this page every month to review any possible change. If at any time you do not agree with this agreement or any changes thereof, please email us to terminate your account. If you do not comply with this agreement, we may suspend/terminate your account without refund.

END OF AGREEMENT